Can an introvert be a good program/project manager?
Being a program or project manager involves coordinating and collaborating with groups of varying sizes to achieve a common goal. This role requires a great deal of communication, conflict resolution and often uncomfortable conversations.
With such a high level of exposure, it might seem that personalities tending towards introversion will find it hard to thrive. This is often a source of hesitation for intending project or program managers who consider themselves introverts.
In my experience, I've found that introverts can effectively lead projects by leveraging the strengths that come with their personality type.
Listening skills: Not being the loudest voice in the room often makes you better at listening to conversations. This allows you to be a keen observer, absorbing knowledge from subject matter experts and other members of the project team. Effective listening enables you to pick up details that would have been missed or uncover risks that are not easily discovered.
Attention to detail: Introverts are known to stay focused and think thoroughly about their plans. This can lead to better consideration of options and improved decision-making that benefits the team. Attention to detail, combined with writing skills also leads to better documentation, which is an advantage as a project manager.
Great team players: Introverts make great team players because rather than contending for the spotlight, they spend their time supporting and facilitating accomplishment of goals. This builds trust and makes the project team see you as dependable.
So, if you consider yourself an introvert intending to become a project or program manager, know that you have strengths that can be valuable to your success in the field. Finding a leadership style that compliments your strengths can make you an effective member of any project team.